We want nothing more than for you to love your Millie Swan Home items. If for any reason you are not 100% satisfied, you have 30 days after receiving your order to ship it back for a full refund. All custom orders and sale items are final. Guests are responsible for return shipping.
If you are shipping back items to Millie Swan Home, please allow 1-3 business days for our team to process your return. All items must be returned in the original packaging and boxing. If your return package back to Millie Swan Home arrives damaged you will be responsible for filing a claim with the shipping carrier. We ship our items insured and recommend that our guests do the same. Please notify us if you plan to ship back any of your items. We want to help you as quickly and efficiently as possible.
Our team carefully packs and wraps each order with love and care. If for some reason you receive an item damaged in transit, or an incorrect item, please contact our customer service team within 72 hours of receiving the item. Phone Number: 770.280.8715 Email: firstname.lastname@example.org.
If your package is hand delivered to you by carrier and you recognize immediately there is noticeable damaged before opening the box, we recommend that you ask the carrier to return to sender and notify us within 24 hours.
Please know that some of our items are one of a kind and some are ordered in low quantities. If you wish for the same exact item to be replaced we will do our very best to make that happen for you.
Please email or call us for before shipping back items. Some items require specific return instructions.
We are happy to help with any returns or exchanges you need to make.
Phone Number: 770.280.8715
Millie Swan Home
PO BOX 1058
Acworth, Georgia 30101
Copyright © 2020 Millie Swan. All Rights Reserved